Effective Date: 27/12/2025
Dialogent (“we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of the information shared with us. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit our website, engage with our content, or use our consulting services.
By accessing or using our website or services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that identifies, relates to, or can reasonably be linked to an individual or business representative. This includes:
a. Personal Information You Provide
When you interact with Dialogent, you may voluntarily provide:
- Name
- Email address
- Phone number
- Company name
- Job title
- Business information shared during consultations
- Any information submitted through contact forms, consultation booking forms, or email correspondence
b. Automatically Collected Information
When you visit our website, certain information is collected automatically, including:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent
- Referral sources
- Cookies and similar tracking technologies
This information is used to improve website performance, user experience, and analytics.
2. How We Use Your Information
Dialogent uses collected information for legitimate business purposes, including but not limited to:
- Responding to inquiries and consultation requests
- Delivering consulting services and advisory engagements
- Scheduling calls, diagnostics, and follow-ups
- Improving our website, content, and service offerings
- Sending relevant business communications, insights, or updates
- Maintaining internal records and client relationship management
- Ensuring compliance with legal and regulatory obligations
We do not sell, rent, or trade personal information to third parties.
3. Legal Basis for Processing
We process personal data based on one or more of the following legal grounds:
- Your consent, where explicitly provided
- Performance of a contract or pre-contractual steps
- Legitimate business interests that do not override your rights
- Compliance with applicable laws and regulations
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Understand visitor behavior
- Improve website functionality
- Analyze traffic and engagement patterns
You may choose to disable cookies through your browser settings. However, doing so may affect certain website features.
5. Information Sharing and Disclosure
Dialogent may share information only in limited circumstances, including:
- With trusted service providers who assist in operating our website or business systems, under strict confidentiality obligations
- When required by law, regulation, or legal process
- To protect our rights, property, or safety, or that of our clients and users
We do not share personal data for advertising resale or unrelated third-party marketing.
6. Data Security
We implement reasonable administrative, technical, and organizational safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your data, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
7. Data Retention
We retain personal information only for as long as necessary to:
- Fulfill the purposes outlined in this Privacy Policy
- Comply with legal, accounting, or regulatory requirements
- Resolve disputes and enforce agreements
When data is no longer required, it is securely deleted or anonymized.
8. Your Rights and Choices
Depending on applicable laws, you may have the right to:
- Access the personal data we hold about you
- Request correction or updates to inaccurate information
- Request deletion of your personal data
- Withdraw consent where processing is based on consent
- Object to certain processing activities
Requests can be made by contacting us using the details provided below.
9. Third Party Links
Our website may contain links to third-party websites or platforms. Dialogent is not responsible for the privacy practices or content of such external sites. We encourage users to review the privacy policies of those websites before sharing information.
10. Children’s Privacy
Dialogent’s services are intended for business professionals. We do not knowingly collect personal information from individuals under the age of 18. If such information is inadvertently collected, it will be deleted upon discovery.
11. International Data Transfers
If you access our website from outside India, your information may be processed and stored in India or other jurisdictions where our service providers operate. We take steps to ensure appropriate safeguards are in place for such transfers.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, or business practices. Updates will be posted on this page with a revised effective date.
Continued use of our website or services after changes are posted constitutes acceptance of the updated policy.
13. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact us at:
Dialogent
Email: growth@dialogent.in
This Privacy Policy reflects Dialogent’s commitment to transparency, integrity, and responsible data handling while delivering high-quality business consulting services.