Privacy Policy

Privacy Policy

Effective Date: 28/03/2026
Website: https://dialogent.in
Company Name: Dialogent Business Solutions

Dialogent Business Solutions (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our digital marketing and web development services.

By accessing or using our website, you agree to the terms outlined in this Privacy Policy.


1. Information We Collect

We may collect the following types of information:

A. Personal Information

When you fill out contact forms, book consultations, or communicate with us, we may collect:

  • Full Name
  • Email Address
  • Phone Number
  • Company Name
  • Business Details
  • Any information you provide in messages

B. Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Time spent on pages
  • Referring URLs

This data helps us improve website performance and user experience.


2. How We Use Your Information

We use collected information for the following purposes:

  • To respond to inquiries and consultation requests
  • To provide digital marketing and website development services
  • To improve website functionality and performance
  • To send service-related updates
  • To analyze user behavior and optimize marketing campaigns
  • To comply with legal obligations

We do not sell, rent, or trade your personal information to third parties.


3. Cookies and Tracking Technologies

Our website may use cookies, tracking pixels, and analytics tools such as:

  • Google Analytics
  • Google Ads Conversion Tracking
  • Meta (Facebook) Pixel

Cookies help us:

  • Understand user behavior
  • Improve website performance
  • Optimize advertising campaigns
  • Deliver relevant marketing ads

You can disable cookies through your browser settings, though some features may not function properly.


4. Third-Party Services

We may use third-party service providers to operate our business, including:

  • Web hosting providers
  • Email marketing platforms
  • CRM tools
  • Payment processors
  • Advertising platforms

These third parties may have access to your data only to perform services on our behalf and are obligated to maintain confidentiality.

We are not responsible for the privacy practices of external websites linked from our site.


5. Data Security

We implement reasonable technical and organizational measures to protect your personal information from:

  • Unauthorized access
  • Data breaches
  • Misuse
  • Alteration or disclosure

While we strive to protect your information, no digital transmission method is 100% secure.


6. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill service obligations
  • Comply with legal requirements
  • Resolve disputes
  • Enforce agreements

When data is no longer required, it is securely deleted or anonymized.


7. Your Rights

Depending on applicable laws, you may have the right to:

  • Request access to your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Withdraw consent
  • Object to certain processing activities

To exercise your rights, contact us using the details below.


8. Children’s Privacy

Our website and services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from minors.

If we become aware that we have collected such information, we will take steps to delete it.


9. International Data Transfers

If you access our website from outside India, your data may be transferred and processed in India or other countries where our service providers operate.

By using our website, you consent to such transfers.


10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal, technical, or business developments.

When updated, the “Effective Date” will be revised. We encourage users to review this page regularly.


11. Contact Information

If you have questions about this Privacy Policy or how your data is handled, please contact:

Dialogent Business Solutions
Rd Number 19, Adityapur 2, RIT
Adityapur, Jamshedpur
Jharkhand 831013, India

Email: growth@dialogent.in
Phone: +91-9430367624


12. Consent

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.